The satisfaction of our customers is our priority. For this reason, we offer a guarantee “Satisfied or Refunded” valid for all our products.
If, for any reason, you are not completely satisfied with your purchase, you may request a refund within 30 days of the purchase date .
Refund conditions:
• The product must be returned intact, complete with all accessories and in the original packaging (if applicable).
• Proof of purchase (receipt or order number) must be provided.
How to request a refund:
1. Send an email to info@mabrouk.it with the subject “Refund request”.
2. Specify the reason for the request and attach proof of purchase.
3. Our team will evaluate your request and, if approved, the refund will be made within 7 working days with the same payment method used for the purchase.
Note: Shipping charges (if any) are non-refundable unless the product is defective or we are making an error.
